Both acts are widely respected, so all businesses, including Shopify stores, must follow them. The CCPA is similar to the GDPR, especially concerning transparency. Both acts prioritize transparency in the following areas:
- All ways in which personal data is presented
- The reasons for collecting data
- Potential third parties who can view the data
- The sources of collected data.
Does Shopify collect personal information?
Most likely. The gathering of customer information is a crucial aspect of any online business because it allows for an efficient way of interacting with potential clients. The data collected can be quite vast and can be discussed in depth on its own. However, some of the most important details required during this process include
- Email address
- Users’ online behaviors
- Users’ preferences
When done ethically, this practice can result in an overall better experience for all parties involved. So, how do you properly collect data? You can either collect non-personal data that will help provide the same services, or you can obtain user consent to collect their data.
Data privacy regulations have been put in place to govern data collection practices and ensure user privacy is protected. It is the responsibility of online stores that fall under their jurisdiction to abide by these regulations.
- Log into your account and go to the admin page. Once there, go to settings and click on the Online Store.
- Click the Pages followed by the Add page button.
- Click save and you are done.
- The type of personal information collected
- How it is collected and used
- The legal basis for collecting user data
- Any explanation for why it may be shared
- Whether cookies or similar technology will be used
- The length of time the information will be retained
- How the data will be kept secure
- Business contact and details
- An introduction or background for the section
- Information on how the business will handle rare cases or changes (e.g. expansion or ownership changes)
- User control over data
- Cookies for proper business functioning
- Automatic changes
- Sharing or selling personal data
- Any other relevant subjects that concern users or the business.
On their website, you can find a detailed explanation of the types of data they collect, as well as information on the legal basis, mode, and place of data processing.
Two other companies that have excellent privacy policies are Terrebleu and Hiutdenim. Both of their websites clearly outline how they use personal data and identify the types of information that they may collect. This transparency helps to ensure that users feel confident in the protection of their personal information.
You can see how both privacy policies provide their clients with easy-to-find data and bulleted lists of the types of information they collect and what information you have to automatically share with the site.
Frequently asked questions
What personal information does Shopify collect?
When creating an account or making a purchase on the platform, Shopify may ask for name, email address, phone number, and mailing address. This information is used to provide services and process transactions.
How is personal information used by Shopify?
Personal information is used to communicate with users about their accounts and orders, personalize the shopping experience, and provide customer support.
Does Shopify share personal information with third parties?
Can users access or delete personal information collected by Shopify?
Yes, personal information can be accessed and updated by logging into the account and accessing account settings. Users may also request that their personal information be deleted by contacting Shopify.
How does Shopify protect personal information?
Shopify takes steps to protect personal information from unauthorized access, use, or disclosure. This includes the use of secure servers and encryption when personal information is transmitted.
Author bio: Brian Bates is an experienced Outreach specialist at E-commerce Platforms and he has over 5 years of experience. He is passionate about e-commerce and has a deep understanding of the industry. His hobbies include reading, traveling, and staying updated on the latest e-commerce trends and developments.
Disclaimer: This article is for general informational purposes only and should not be taken as legal or professional advice. The views and opinions expressed in this article are solely those of the author and do not necessarily reflect the views of our organization. We do not endorse any products or services mentioned in the article.